All items are shipped using USPS First Class Priority shipping. Orders will be shipped to you within 1-3 days of purchase and you will receive a shipping confirmation email with your package(s) tracking number(s).
RETURN & EXCHANGE POLICY
Purchased and unopened treats which do not meet expectations can be exchanged or returned within 14 days of their arrival for a new item of equal value or a full refund, excluding shipping cost.
Tried out a specific flavor of horse hearts and your horse didn't like it? No worries, we have you covered! We are unable to take back any opened treats for safety reasons, however we are happy to send you free samples of alternative flavors to figure out what flavor your horse may prefer. Samples will not include plastic jars. Just give us a call at 703-253-3355 or send us an email at firstname.lastname@example.org.